Formal letter parts

 

FORMAL LETTER

 

Притаманне офіційному листові:

•       часте вживання пасивного стану;

•       офіційний стиль мовлення (не слід вживати скорочення, ідіоми чи висловлювати власні емоції у довільних прикметниках, метафорах, поетичних фразах, у розмовному стилі).

 

Greeting

Лист починається із звернення

Dear Mr/Ms (surname); Dear Sir/Madam; Dear Sir or Madam,

 

Reason for writing

 

На початку листа зазвичай вказують причину звернення.

 

 

I am writing to …

I am writing with regard to …

I am writing on behalf of …

I am writing to complain about …

I am writing to request your advice …

I am writing to apply for the post of …

 

Asking questions

 

Тут повинні бути задані усі питання, що вас цікавлять, відповідно до причини звернення.

 

I would be grateful if …

I wonder if you could …

Could you …? Could you tell me something about …?

I would particularly like to know …

I would be interested in having more details about …

I would be grateful if you could send me some information concerning …

I regret to inform you that …

I was pleased to get your letter and I will tell you what I think …

 

Referring to their letter

 

Посилання на лист (попередній) адресанта.

 

As you started in your letter, …

Regarding … Concerning … With regard to …

 

Complaining

 

У разі написання скарги.

 

I am writing to complain about …

You said … but in fact what happened …

We were supposed … we actually ...

 

Closing

 

·         Прохання про відповідь;

·         завчасна подяка про допомогу;

·         висловлення сподівань, що проблема буде вирішена.

 

If you require any further information, please do not hesitate to contact me.

Thank you in advance for your help, and I look forward to hearing from you.

Please contact me if you have any further questions.

It would be very much appreciated if you could reply at your earliest convenience.

I hope that the matter will be resolved quickly …

 

Signing off

 

Вказуєте своє повне ім'я та прізвище.

 

 

(If Dear surname) Yours sincerely,

(If Dear Sir/Madam) Yours faithfully,

First name + surname

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